Get in touch

Found an error? This is the message we most want

If a figure looks wrong, a technique is described badly, or a claim seems unsupported, tell us — ideally with the page URL and the sentence in question. Pick “A correction” in the form and the page you were on is included automatically.

We correct in place and, where the change is material, note it on the page. We would rather remove a good sentence than keep a wrong one. Our editorial approach explains how the guides are researched and, more importantly, what we have not done.

Questions we can help with

• Which knife type suits how you cook — although the chooser answers most of these in four questions
• What a Japanese term means, if the glossary has not covered it
• Sharpening and care problems — chips, rust, a stone that has gone hollow
• How this site works, or what we do with your data

Questions we cannot help with

Being clear about this saves you writing the message:

• Valuing or authenticating a knife. We are not appraisers. Identifying a maker's mark or judging whether an antique is genuine needs someone who can handle the object.
• Recommending a specific brand to buy today. We do not sell yet and we take no affiliate commission, so we have no shortlist to hand you. The guides describe what to look for instead.
• Repairs. We cannot fix a knife by email. Serious chips and bent tips need a sharpener with a wheel — see how to fix a chipped edge for what is worth attempting yourself.

What happens after you send it

Your message is stored on our own server in Japan and read by a person, not routed through a helpdesk platform. We are one person in a different time zone from most readers, so allow a few working days — and we would rather answer properly than quickly.

We store four things: your message, your email address, the topic you picked, and the time. If you gave a name, that too. Not your IP address, and not your browser details. Full detail is in the privacy policy.

Data requests

To see, correct or delete anything we hold about you, choose “My data” in the form and say what you want. For almost everyone the answer is that we hold nothing; if you joined the waitlist it is one line with your email address, a page name and a date. We act on deletion requests without asking why.

Who you are contacting

Blade & Bevel is an independent publisher of Japanese kitchen-knife guides, operated from Japan. There is no shop yet: no stock, no cart, no checkout. If someone contacts you claiming to take an order on our behalf, it is not us — and we would like to know about it.